Frequently Asked Questions

FAQ regarding the service, subscription, and security

Last updated: March 10, 2026

What is FFAI.fun?

FFAI.fun is a digital service for interactive stories with AI features. The user controls the plot and the character's actions, while the service helps develop the story and additional materials.

Is this a gambling or betting service?

No. FFAI.fun is not a gambling game, casino, lottery, or betting service.

What exactly does the user purchase if paid access is enabled?

The user subscribes to a digital service for a period of 30 calendar days. The subscription provides access to an internal usage limit for AI features, which depends on the selected plan.

In what currency are prices displayed?

Prices on the pricing page are displayed in USD, unless explicitly stated otherwise. The final amount and applicable taxes must be shown before payment confirmation.

Why do I have a monthly plan, but the usage indicator updates in sub-periods?

Because the subscription billing period and the internal usage limit are different things. The subscription lasts for 30 days, while the limit within that period may be distributed across 4 sub-periods.

Can I withdraw, sell, or transfer the internal usage limit?

No. This limit is not money and cannot be transferred to other users.

How do I cancel my subscription?

If a paid subscription is active, auto-renewal can be disabled via the published account settings, the client portal, or by contacting ffai@ffai.fun.

When is a refund possible?

A refund request can be submitted within 14 calendar days from the payment date, provided that the internal usage limit granted for the corresponding payment has not been used.

What happens to the refund if the limit has already been used?

If at least part of the limit for the corresponding payment has been used, the digital service is considered to have commenced, and the refund may be denied to the extent permitted by law.

How is bank card data processed?

If card payment is enabled on the site, payment data is processed through secure payment pages and associated payment services. The operator does not store the full card number or CVC.

What content is prohibited on the platform?

Pornography, CSAM, deepfakes and other forms of unauthorized impersonation of real people, hate speech, instructions for illegal activities, and other dangerous or illegal content are prohibited.

Where should I write regarding questions, violations, and payments?

Support: ffai@ffai.fun

Payments and refunds: ffai@ffai.fun

Violations and security: ffai@ffai.fun